Returns Policy

Ajimax is committed to providing each customer with the highest standard of customer satisfaction service. We are here to help and we will do everything we could to ensure that you are completely satisfied. Your recognition is our motivation in developing.

Order Cancellations:

Any order cancellation will be charged a $4.95 processing fee. If an order is not $4.95 or greater, half of the value of the order will only be charged. Order cancellations take time and man hours to track down, take the order out of our system to to make sure the order does not get shipped by our warehouse. This is mostly an automated shipping system, so human involvement is required to ensure product is not shipped and cancelled.

Requesting a cancellation does not ensure that your order will be cancelled because of time order is received and time the request is actually read on our part. We do not read e-mail in real time, they are processed in groups during the business day.

Refunds And Returns:

If shipping was more than the $11.95) return fee will be deducted from all returns to cover shipping and processing the original order to the customer. If the order value is under $11.95, half of the order value will be deducted as return fee.
For all refunds and returns, you must submit for a return or refund through the system.

Return the product in the same condition you received it. Please note – return shipping will be paid by the buyer.

We are sorry about this charge, but to process any cancellation or returns request costs our company and we must pass that on to you.

Please note return shipping address. Please ship it back to:

Ajimax llc
(Click Here For Return Address)

Any return must include a copy of the Ajimax sales transaction. All products must be in returned manufacture box, undamaged and in perfect re-sellable condition. Please be aware that any returned products that do not meet these requirements may not be issued credit.

Ajimax llc